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University of North Texas
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Our courses are approved by the American Council on Education (ACE) — the same body that approves AP and IB — and are accepted for credit by thousands of universities, including yours.
Our courses are approved by the American Council on Education (ACE) — the same body that approves AP and IB — and are accepted for credit by thousands of universities, including yours.
Jump into a new course, pick up where you left off, check scores, generate transcripts and much more.
Learning Outcomes
Business Communication
Upon successful completion of the course, students will be able to: discuss the importance of effective communication in professional settings and its impact on organizational success and individual performance; develop proficiency in key communication skills, including verbal, non-verbal, listening, and digital communication; implement communication strategies for internal and external stakeholders, applying clarity, empathy, and adaptability; navigate organizational communication structures and their influence on information flow and team dynamics; and master effective communication techniques in team environments, including conflict resolution and collaborative tools.
Major Course Topics
Major topics include communication in the workplace; communication and diversity; communication in groups; interpersonal and group communication; leadership in management; roles and responsibilities of the supervisor; communication as a supervisor; messaging in business communication; and planning to communicate in the workplace.