Copy of BUS 210: Business Communication
Strengthen professional communication skills including writing, persuasive messaging, teamwork, and cross-cultural communication. This self-paced course offers transferable college credit.
VIDEO: What is Communication, and Why Does It Matter
VIDEO: The Categories of Communication
VIDEO: The Shannon and Weaver Model
VIDEO: How Does Communication Work
VIDEO: Levels of Communication
VIDEO: It's Your Job to Make Others Understand
VIDEO: The NLP Communication Model
VIDEO: Nonverbal-Verbal Channels
VIDEO: Know Your Audience, or Kill Them
VIDEO: The Importance of Listening
VIDEO: Selective Processing
1.1 - Organizational Communication: Enabling Coordination, Leadership, and Innovation
Quiz 1.1
1.2 - Communication Excellence in the Knowledge Economy: Driving Agility, Innovation, and Global Collaboration
Quiz 1.2
1.3 - Managing Communication Flows: From Organizational Cohesion to Public Reputation
Quiz 1.3
1.4 - The Anatomy of Effective Communication: Principles, Behaviors, and Professional Competence
Quiz 1.4
1.5 - Organizational Communication in the Digital Era: Structure, Function, and Innovation
Quiz 1.5
2.1 - Leading Team-Based Organizations: Communication Strategies for Collaboration and High Performance
Quiz 2.1
2.2 - The Mechanics of Communication: Sender, Message, and Meaning in Organizational Systems
Quiz 2.2
2.3- The Spectrum of Communication: Forms, Functions, and Organizational Impact
Quiz 2.3
2.4 - Designing for the Audience: Principles and Practices of Effective Communication
Quiz 2.4
2.5 - Governance in Communication: Legal Obligations and Ethical Responsibilities
Quiz 2.5
2.6 - Navigating the Invisible Rules of Communication: Norms, Culture, and Organizational Behavior
Quiz 2.6
3.1 - Listening as a Strategic Skill: Foundations and Practices for Professional Communication
Quiz 3.1
3.2- How Perception Shapes Communication: A Framework for Understanding Meaning in Organizations
Quiz 3.2
3.3- The Dynamics of Interpersonal Communication: Skills, Contexts, and Applications in Business
Quiz 3.3
VIDEO:Words Tone and Body Language Matching and Mirroring to Build Rapport
VIDEO:Cross-Cultural Communication
VIDEO:Social Metacognition Self Concept and Personal Growth
VIDEO:Social Metacognition Building Self Esteem and Self Worth
VIDEO:Cultural Groups
VIDEO:Cultural Groups How To Fit In
VIDEO:Conclusion Cultural Conformity and Relativism
VIDEO:More on Language as an Obstacle to Communication
VIDEO:Introduction to the Cultural Approach
VIDEO:Producing and Maintaining Culture
VIDEO:Making Sense of the World
VIDEO:Popular Culture Reflection or Illusion
4.1 - Communicating Across Differences: Diversity, Inclusion, and Organizational Effectiveness
Quiz 4.1
4.2 - Adaptive Communication in Organizations: The Role of Self-Awareness and Behavioral Flexibility
Quiz 4.2
4.3 - Empathy-Driven Communication: Building Effective and Inclusive Work Environments
Quiz 4.3
4.4 - Developing Intercultural Competence: A Framework for Global Communication
Quiz 4.4
4.5 - Managing Communication in Diverse Cultures: Individualism, Collectivism, and Organizational Practice
Quiz 4.5
5.1 - Communication Across Cultures: Low-Context vs. High-Context Frameworks in Business
Quiz 5.1
5.2- Cultural Orientation in Communication: Comparing Masculine and Feminine Work Environments
Quiz 5.2
5.3 - Time Orientation in Business Communication: Structure, Flexibility, and Cultural Impact
Quiz 5.3
5.4 - Managing Language Diversity in Global Business Communication
Quiz 5.4
5.5 - Toward Inclusive Organizations: Addressing Prejudice and Ethnocentrism in Multicultural Work Environments
Quiz 5.5
VIDEO: What is PAMS & the Five Styles of Management
VIDEO: 7 TIPS to manage REMOTE and VIRTUAL TEAMS
VIDEO: Leadership Skills During COVID-19 How to Keep Employees Connected
6.1 - Team-Based Work in the Modern Organization: Dynamics, Advantages, and Managerial Implications
Quiz 6.1
6.2 - The Dynamics of Group Decision Making: Opportunities, Risks, and Best Practices in Organizations
Quiz 6.2