Course curriculum

    1. Course Overview and Learning Outcomes

    1. Introduction

    2. Video: What is Technical Writing

    3. Video: Ethics in Technical Writing

    4. Ch 1.1: Understanding the Fundamentals

    5. Quiz 1.1

    6. Ch 1.2: Technical Writing Ethics and Responsibilities

    7. Quiz 1.2

    8. Summary

    1. Introduction

    2. Ch 2.1: Understanding Responsibilities, Stakeholders, and Legal Considerations

    3. Quiz 2.1

    4. Ch 2.2: Addressing Unethical Practices and Employing Ethical Techniques in Professional Writing

    5. Quiz 2.2

    6. Ch 2.3: Legal Issues, Communication Constraints, and Style Guidelines in Professional Writing

    7. Quiz 2.3

    8. Summary

    1. Introduction

    2. Video: Good Collaboration

    3. Ch 3.1: Effective Teamwork: The Power of Collaboration

    4. Quiz 3.1

    5. Ch 3.2: Leveraging Social Media and Managing Online Presence

    6. Quiz 3.2

    7. Summary

    1. Introduction

    2. Video: Tips for Creating a Great Cover Letter

    3. Video: Delivering Bad News & Making Apologies

    4. Ch 4.1: Comprehensive Guide to Effective Business Writing

    5. Quiz 4.1

    6. Ch 4.2: Comprehensive Guide to Writing Effective Application Letters and Cover Letters

    7. Quiz 4.2

    8. Ch 4.3: Comprehensive Guide to the Components and Style of Business Letters

    9. Quiz 4.3

    10. Summary

    1. Introduction

    2. Video: Writing an Effective Business Email

    3. Video: Writing a Business Memo

    4. Video: The Key Forms of Business Writing: Basic Memo

    5. Ch 5.1: Internal Communication Methods: Memos, Emails, Texting, and Microblogs

    6. Quiz 5.1

    7. Ch 5.2: Effective Digital Communication and Netiquette in Business

    8. Quiz 5.2

    9. Ch 5.3: Guidelines for Effective E-mail Communication in a Business Setting

    10. Quiz 5.3

    11. Summary

About this course

  • Free
  • 135 lessons
  • 1.5 hours of video content

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