DSST® practice test

Free DSST Organizational Behavior Practice Test (2026)

This is a set of 25 original practice questions that follow the official DSST Organizational Behavior content outline and its topic weights, each with a short explanation. Answer all 25, then read the explanations to see which topics need more study.

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  • 5 topics from the official outline
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25 questions

Question 1 of 25According to John Kotter's eight-step model for leading change, what should leaders do first?
Question 2 of 25A firm tries to become the lowest-cost producer in its industry while selling to a broad market. Which of Porter's generic strategies is it following?
Question 3 of 25Two department heads each insist on a full budget increase, and after discussion they agree that each will receive half of what was requested. Which conflict-handling style does this outcome reflect?
Question 4 of 25Maria learns that a coworker with the same job, experience and output earns 15% more than she does. According to Adams's equity theory, which response is most likely?
Question 5 of 25Which practice is most likely to reduce groupthink in a highly cohesive team?
Question 6 of 25Across many occupations, which Big Five personality trait has been the most consistent predictor of job performance?
Question 7 of 25Because managers have limited time, information and mental capacity, they often choose the first option that is good enough rather than searching for the best possible one. Herbert Simon called this
Question 8 of 25According to the challenge–hindrance view of work stress, which of the following is a challenge stressor?
Question 9 of 25Engineers at a plant follow Priya's advice on the control software because she is the only person who fully understands it, even though she holds no supervisory title. Priya holds which type of power?
Question 10 of 25A company has wide spans of control, few levels of management and many decisions made by front-line employees. Its structure is best described as
Question 11 of 25In Kurt Lewin's three-step model of change, which step makes new behaviors stick, for example by changing reward systems to support them?
Question 12 of 25In Edgar Schein's model of organizational culture, which level is the hardest to observe and to change?
Question 13 of 25On a ten-person committee whose work is graded only as a whole, several members contribute very little. Which change would most directly reduce this problem?
Question 14 of 25The Hawthorne studies at Western Electric (1920s–1930s) are best known for suggesting that
Question 15 of 25A sales representative receives a bonus after every tenth sale she closes. Which reinforcement schedule is this?
Question 16 of 25A leader inspires followers with a compelling vision, encourages them to question old assumptions and gives each person individual attention and coaching. This leader is displaying
Question 17 of 25When a coworker misses a deadline, Dana immediately decides he is lazy and never considers that he may have been given extra work. Dana's judgment of her coworker illustrates
Question 18 of 25An organization development consultant gathers employees' views through a questionnaire, shares the results with each work group, and helps the groups plan actions to address the issues raised. This intervention is
Question 19 of 25An employee believes that working harder will raise his output and that higher output will earn him a promotion, but he does not want the promotion because it would require moving to another city. In Vroom's expectancy theory, which element is low?
Question 20 of 25A new project team has stopped arguing over roles, agreed on how decisions will be made, and begun to feel a shared identity. In Tuckman's model of group development, the team has reached which stage?
Question 21 of 25A researcher randomly assigns 40 call-center teams in a company either to a new incentive plan or to the current plan, then compares their sales after six months. This design is best described as
Question 22 of 25Which of the following is usually classed as an individual source of resistance to change rather than an organizational one?
Question 23 of 25A flight attendant keeps smiling and speaking calmly to a rude passenger even though she feels angry inside. Displaying the required emotion while feeling a different one is called
Question 24 of 25In Fiedler's contingency model of leadership, a leader's style is treated as
Question 25 of 25An employee is late to every weekly meeting, is also late to client calls and training sessions, and no one else on the team is ever late. According to Kelley's attribution theory, observers will most likely attribute the lateness to

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