- 37-page printable PDF
- 179 terms with examples
- 41 practice questions, answers explained
- 2-page cram sheet and study plans
CLEP Information Systems Study Guide
Everything the CLEP Information Systems exam tests, in one PDF you can print. Built from the College Board's official outline, heaviest topics first.
- 179 key terms, each with an example
- 41 practice questions with every answer explained
- A 2-page cram sheet for the night before
- 2-, 4- and 8-week study plans built from the exam weights
Last updated 2026 · exam details checked against the College Board's published exam information in 2026
What you get for $5
One chapter for each official content area, in the order the exam weighs them.
- 📘37pages, printable
- 🧭7chapters, heaviest first
- 🔑179terms with examples
- ✍️41practice questions, answers explained
- ⚠️20exam traps to avoid
- 📄2page cram sheet
Try 10 free Information Systems questions
In the style of the real exam, from all 7 areas. About 10 minutes, with every answer explained and a score by area.
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Question 1 · Office and Technology Applications
A small company wants to buy the programs it needs for letters, budgets and slide shows as one package at one price. Which type of software fits?
Show the answer
Answer: C. An office suite. An office suite bundles word processing, spreadsheet and presentation programs.
The trap: Groupware sounds right because it is used in offices, but it is built for team collaboration, not for bundling personal productivity tools.
An office suite bundles word processing, spreadsheet and presentation programs.
The trap: Groupware sounds right because it is used in offices, but it is built for team collaboration, not for bundling personal productivity tools.
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Question 2 · Internet and World Wide Web
A company wants its suppliers, but not the public, to check delivery schedules through a browser using their own logins. Which network fits?
Show the answer
Answer: E. Extranet. An extranet extends a company's private web network to selected outsiders such as suppliers, who must log in.
The trap: An intranet is tempting because it is also private, but it serves only the organization's own employees, not outside suppliers.
An extranet extends a company's private web network to selected outsiders such as suppliers, who must log in.
The trap: An intranet is tempting because it is also private, but it serves only the organization's own employees, not outside suppliers.
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Question 3 · Hardware and Systems Technology
A user is editing a long document and the power fails before saving. The unsaved changes are gone, but older saved files are fine. Which component lost the unsaved work?
Show the answer
Answer: B. RAM. RAM is temporary working memory, so its contents disappear when power is lost.
The trap: A solid-state drive is tempting because it stores files, but it is nonvolatile and keeps saved data without power.
RAM is temporary working memory, so its contents disappear when power is lost.
The trap: A solid-state drive is tempting because it stores files, but it is nonvolatile and keeps saved data without power.
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Question 4 · Data Management and Programming Concepts
A retailer copies years of sales from all its stores into one repository so analysts can study trends. What is this repository?
Show the answer
Answer: D. A data warehouse. A central repository of integrated historical data built for analysis is a data warehouse.
The trap: A transaction processing system records daily sales as they happen; it is not a historical store built for analysis.
A central repository of integrated historical data built for analysis is a data warehouse.
The trap: A transaction processing system records daily sales as they happen; it is not a historical store built for analysis.
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Question 5 · Security
An employee opens an infected email attachment. The malicious code then inserts itself into other documents on her computer, and each of those spreads it further when opened. What is it?
Show the answer
Answer: A. A virus. A virus attaches to a legitimate file and spreads when a user opens or shares that file.
The trap: A worm is tempting because it also spreads, but a worm is a standalone program that travels across networks by itself; it does not insert itself into other files.
A virus attaches to a legitimate file and spreads when a user opens or shares that file.
The trap: A worm is tempting because it also spreads, but a worm is a standalone program that travels across networks by itself; it does not insert itself into other files.
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Question 6 · Social and Ethical Implications and Issues
A U.S. bank closes its in-house payroll department and hires a company in India to process its paychecks. This decision is best described as both
Show the answer
Answer: B. outsourcing and offshoring. The work goes to an outside company (outsourcing) located in another country (offshoring).
The trap: Insourcing is the opposite of outsourcing, since it keeps or returns work to the company's own staff.
The work goes to an outside company (outsourcing) located in another country (offshoring).
The trap: Insourcing is the opposite of outsourcing, since it keeps or returns work to the company's own staff.
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Question 7 · Software Development
A bank is about to build a new loan system. Before assigning programmers, it asks whether the project is technically doable, whether savings exceed costs and whether staff can use it. Which activity is this?
Show the answer
Answer: A. A feasibility study. A feasibility study judges early whether a proposed system is practical, in technical, economic and operational terms.
The trap: Systems design is tempting because it is an early phase, but it specifies how the system will work, after the project is judged worthwhile.
A feasibility study judges early whether a proposed system is practical, in technical, economic and operational terms.
The trap: Systems design is tempting because it is an early phase, but it specifies how the system will work, after the project is judged worthwhile.
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Question 8 · Office and Technology Applications
An accountant must test how a change in interest rate alters monthly payments across 60 loans. Which tool is best suited to the task?
Show the answer
Answer: D. Spreadsheet software. A spreadsheet recalculates formulas across rows of numbers when one value changes.
The trap: Word processing software handles text documents; it can hold a table, but it is not built to recalculate formulas across many rows of numbers.
A spreadsheet recalculates formulas across rows of numbers when one value changes.
The trap: Word processing software handles text documents; it can hold a table, but it is not built to recalculate formulas across many rows of numbers.
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Question 9 · Internet and World Wide Web
A user types a website name into a browser, and the browser must find the server that hosts it. Which service converts the name into a numeric address?
Show the answer
Answer: E. Domain name system. DNS is the directory service that translates domain names into the IP addresses computers use to locate servers.
The trap: HTTP is tempting because it moves web pages, but it requests and delivers pages after the address is already known.
DNS is the directory service that translates domain names into the IP addresses computers use to locate servers.
The trap: HTTP is tempting because it moves web pages, but it requests and delivers pages after the address is already known.
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Question 10 · Hardware and Systems Technology
A small office has twelve computers that must share files and a printer, and also reach the internet through a single connection. Which device forwards traffic between the office network and the internet?
Show the answer
Answer: C. Router. A router forwards packets between different networks, such as a local network and the internet.
The trap: A switch is tempting because it also moves data, but it connects devices inside one network and does not link to the outside.
A router forwards packets between different networks, such as a local network and the internet.
The trap: A switch is tempting because it also moves data, but it connects devices inside one network and does not link to the outside.
The CLEP Information Systems exam at a glance
The CLEP Information Systems exam is a 90-minute, computer-based test from the College Board with about 100 multiple-choice questions. A score of 50 on the 20–80 scale earns an ACE credit recommendation of 3 semester hours, though each college sets its own policy. The exam covers 7 content areas; the heaviest is Office and Technology Applications at 20%.
- Questions
- About 100multiple choice
- Time
- 90 minabout 54 seconds a question
- Passing score
- 50on a 20–80 scale
- ACE credit
- 3semester hours
- Exam fee
- $97paid to College Board
- Calculator
- Nonot allowed
What the exam covers
7 areas, heaviest first. The guide's chapters follow this order.
- Office and Technology Applications20%
- Internet and World Wide Web15%
- Hardware and Systems Technology15%
- Data Management and Programming Concepts15%
- Security10–15%
- Social and Ethical Implications and Issues10–15%
- Software Development10%
How it works
- 1Buy once, $5Secure checkout. No subscription needed.
- 2Download the PDFFrom your TransferCredit.org account, right away and any time later.
- 3Study the heaviest areas firstFollow the 2-, 4- or 8-week plan, then read the cram sheet the night before.
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